Shipping Information
Yes, we deliver to all provinces across Thailand using reliable couriers like Flash Express, Kerry Express, J&T Express, and Thailand Post.
1–3 business days in Bangkok and surrounding areas
2–5 business days for other regions
3–7 business days for remote or rural locations
2–5 business days for other regions
3–7 business days for remote or rural locations
Once your order is shipped, you will receive a tracking number via email or SMS. You can use it to track your package on the courier’s website.
We may offer free shipping for promotional events or on orders over a specified amount. Details will be shown during checkout.
Orders and Returns
Simply add the items to your cart, proceed to checkout, and complete the payment process. You will receive an order confirmation email.
You may cancel or request changes within 12 hours after placing the order. After that, it may already be processed or shipped.
You can return eligible items within 7 days of receiving your order. Items must be unused, in original packaging, and in resaleable condition.
Contact our support team with your order number and reason for return. Once approved, we will guide you through the return process.
Refunds are typically processed within 7–14 business days after we receive and inspect the returned item.
Payment
We accept:
QR Code / PromptPay (for Thai customers)
QR Code / PromptPay (for Thai customers)
Yes, all payments are processed through secure and encrypted payment gateways. We do not store your card information on our servers.
No, we do not offer installment payments.
Yes, a digital receipt or tax invoice will be emailed to you once the order is confirmed and payment is completed.
First, check your email (including spam). If there’s still no confirmation after 1 hour, contact us with proof of payment.